HOW DOES THE SCS SYSTEM WORK?

SCS custom designs and implements everything a State Lottery needs to offer its Players a comprehensive, flexible and state-of-the art subscription services program — and the service can be up and running in less than 90 days! At the heart of the SCS system is the LottoSOFT™ software program and business process method. Together these provide a unique and effective system of comprehensive program management procedures and tools — ALL tailor-made for each state lottery’s individual needs.

This business process and software system will:

• ENROLL, TRACK, & REVISE each player's activity and choices effortlessly via both traditional and web-based systems.

• ACCOMMODATE CHANGES desired by either the Players or the Lottery, including: play number changes, changes in game rules, increasing or decreasing quantity of tickets, additional advance play tickets, monthly payments, etc. Freedom and flexibility give players the confidence that THEY are in control of their play.

• PROVIDE EXTENSIVE DETAILED REPORTS on all subscriber activity including important marketing and advertising data.

• PROVIDE OPTIONAL MARKETING PROGRAMS for the specific benefit of the Retailers that send subscribers back to the retailers for special offers and other valuable bonuses.

Complete Customer Satisfaction and unsurpassed Customer Service is the core business of the SCS program. In a very direct sense, SCS serves two customers: the State Lottery that hosts our program, and the individual Lottery Player who subscribes to the program. We work diligently to meet the ever-changing needs of both.

 
 

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